Payment & Billing
Transparent, accessible, and supportive from the very beginning of your journey with us.
Insurance
We currently accept most major commercial insurance plans, including:
- Anthem / Blue Cross Blue Shield
- Harvard Pilgrim
- Tufts Health Plan
- Optum
- UnitedHealthcare (UHC/UBH)
- Cigna / Evernorth
- TRICARE East (pre-authorization required)
If you have questions about your coverage or benefits, we encourage you to contact your insurance provider directly. Our team is also happy to guide you through the process.
Payment Options
We accept all major credit cards and HSA/FSA payments. Payment is due at the time of service.
Out-of-Network Clients
At this time, we do not offer a sliding scale. However, we are happy to provide detailed invoices (superbills) for out-of-network clients to submit to their insurance for potential reimbursement.
Private Pay Rates
Additional services such as public speaking, clinical supervision, and consultation are available at contracted rates, which are discussed and agreed upon in advance.
Appointment Commitment & No-Show Policy
Your time and well-being are important to us, and consistent participation in therapy is a key part of meaningful progress and healing. We encourage clients to attend sessions regularly and to communicate openly about scheduling needs.
If you need to cancel or reschedule an appointment, we kindly ask for at least 24 hours' notice. Appointments missed or canceled without sufficient notice will incur a $150 no-show fee.
This policy allows us to respect the time of our clinicians and offer availability to other clients who may be waiting for care.